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Customer Service Info

Contacting Us
Toll Free: 1-866-982-3524  We are now open  7 days a week to better serve you.
9 a.m. - 10 p.m. Eastern time. Open Sundays and holidays!!!
Outside the USA: 1-305-253-6777
Fax: 1-305-253-0606
Mail:

Americas & Americas, Inc.

13414 SW 128th  Street
Miami, Florida 33186

 Email: sales@FlagsOnCars.com
   
 
Payment Methods: Visa, MasterCard, American Express, Discover,  PayPal, Money Order
Shipping Policy:
  • All orders by phone or online will go out
    the SAME
    business day if ordered by 3 p.m.
    Eastern time.
  • International orders may incur an insurance
    charge depending on the country. We will contact
    you before shipping if this applies to you.
  • Sometimes we may have to ship your package
    via United Parcel Service (UPS)  instead of United States Postal Service (USPS)  or vise versa depending
    on certain circumstances such as package size, delivery cut off times, weather etc.... .
  •  
    Return Policy:  Item(s) and packaging must be returned in like new condition.
    • Step 1: Call our toll free number (1-866-982-3524) within 10 days of your order to receive an RMA Number.
    • Step 2: Package item with all packaging material and copy of your packing slip with your RMA Number.
    • Step 3: Ship package through carrier of your choice (we recommend you obtain a tracking number) to:

      Americas & Americas, Inc.
      (RMA#)
      13414 SW 128th  Street
      Miami, Florida 33186
    Customer is responsible for all shipping charges on returned items unless damaged or shipped incorrectly. A restocking fee of 10% will  be deducted from the refund amount if no reorder is placed at the time of return.
    Canceling An Order: Please contact us ASAP as we ship most of our orders the same day. Once an order has been shipped we cannot cancel the order, the customer must return the order for a refund. The above rules will apply.
    Address Corrections: When placing your order, please verify that your shipping address is complete and correct. An incorrect shipping address will delay your package and will cause the shipping carrier to charge us a $10 address correction fee (if shipped via UPS) to that incorrect address. In order to recover the cost of the correction, we will charge your credit card the amount of the address correction.
    International Orders: We will be happy to ship an order to any international destination, however, the customer will be responsible for the cost of shipping as well as all duties and taxes charged at the time of importation. Duties and taxes not paid when you receive your order, will be billed back to you on the credit card your original order was charged to. By Federal Law, we are required to follow all export laws with respect to declaration and customs documentation.
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