We are now open
days a week to better serve you.
9 a.m. - 10 p.m. Eastern time. Open Sundays and holidays!!!
Outside the USA:
& Americas, Inc.
Miami, Florida USA
Visa, MasterCard, American Express,
Discover, PayPal, Money Order
orders by phone or online will go out
the SAME business day if ordered by 3 p.m. Eastern
orders may incur an insurance charge depending on the country. We will
contact you before shipping if this
applies to you.
we may have to ship your package
via United Parcel Service (UPS) instead of United States
Postal Service (USPS) or vise versa depending on certain
circumstances such as package size, delivery cut off times, weather
and packaging must be returned in like new condition.
Call our toll free number (1-866-982-3524) within 10 days of your order
to receive an RMA Number.
Package item with all packaging material and copy of your packing slip
with your RMA Number.
Ship package through carrier of your choice (we recommend you obtain a
tracking number) to:
Americas & Americas, Inc.
13414 SW 128th Street
Miami, Florida 33186
Customer is responsible for
all shipping charges on
returned items unless damaged or shipped incorrectly. A restocking fee
of 10% will be deducted from the refund amount if no
reorder is placed at the time of return.
Canceling An Order:
contact us ASAP as we ship most of our orders the same day. Once an
order has been shipped we cannot cancel the order, the customer must
return the order for a refund. The above rules will apply.
When placing your order, please verify that your
shipping address is complete and correct. An incorrect shipping address
will delay your package and will cause the shipping carrier to charge
us a $10 address correction fee (if shipped via UPS) to that incorrect
address. In order to recover the cost of the correction, we will charge
your credit card the amount of the address correction.
We will be happy to ship an order to any
international destination, however, the customer will be responsible
for the cost of shipping as well as all duties and taxes charged at the
time of importation. Duties and taxes not paid when you receive your
order, will be billed back to you on the credit card your original
order was charged to. By Federal Law, we are required to follow all
export laws with respect to declaration and customs documentation.
All veterans get 5% off their order ALWAYS! Use coupon code: IMAVET